HAZYMOON TERMS OF SERVICE
Last Updated: 2026/9/24
Effective Date: 2026/9/24
1. Introduction and Acceptance
1.1 Welcome to Hazymoon. Hazymoon is an AI-powered interactive storytelling and companion platform (the "Platform", and together with the Hazymoon mobile application(s) and all related services, features and content, the "Services"). The Services are operated by QUYUE TECHNOLOGY PTE. LTD. (a company incorporated under the laws of Singapore, with registered address at 【3 Fraser Street, #04-23A Duo Tower, Singapore 189352】 ) ("Hazymoon", "we", "us" or "our").
1.2 Acceptance. By downloading, installing, accessing, registering for, or using the Services in any manner, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy (available at https://hazymoon.chat/privacy) (the "Privacy Policy"), each as updated from time to time. If you do not agree, you must not access or use the Services and must delete any Hazymoon application from your device. Certain features may be subject to additional terms published when such features become available, which will be incorporated into these Terms by reference.
1.3 Who may use the Services. The Services are intended solely for adults who are at least 18 years of age (or the age of majority in their jurisdiction of residence, if higher). See Section 3 (Eligibility and Age Verification).
1.4 MANDATORY ARBITRATION AND CLASS ACTION WAIVER NOTICE. PLEASE READ SECTION 16 CAREFULLY. DISPUTES BETWEEN YOU AND HAZYMOON WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY JAMS, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL, SUBJECT TO THE OPT-OUT RIGHT DESCRIBED IN SECTION 16.1(f).
2. Definitions
2.1 In these Terms:
"Account" means the account you register with us to access the Services.
"AI System" means the artificial intelligence models and systems (including third-party foundation models) integrated into the Services that generate Output.
"Character" means an AI persona (including its profile, backstory, greeting script and visual assets) available for interactive chat on the Platform, whether created by Hazymoon or by users.
"Star Gems" means the general-purpose virtual currency that may be purchased with real money or earned through designated in-platform activities, and consumed to pay for AI generation and other chargeable features.
"Moon Gems" means the subscription virtual currency granted to paying subscribers according to their Subscription Tier, valid only within the subscription month for which they are granted.
"Input" means prompts, text, uploads, selections and other material you submit to the Services; "Output" means content generated by the AI System in response to your Input.
"Subscription Tier" means the Free tier or a paid subscription tier (currently named Starter, Standard and Premium), as described in Section 9.
"User Content" means your Input, your Output, characters, personas and other content you create or upload through the Services.
"Virtual Currency" means Star Gems and Moon Gems collectively, and "Virtual Items" means features, functionalities and content entitlements unlocked with Virtual Currency.
3. Eligibility and Age Verification
3.1 AGE REQUIREMENTS. THE SERVICES ARE STRICTLY FOR ADULTS. YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OLD (OR THE AGE OF MAJORITY IN YOUR JURISDICTION OF RESIDENCE, IF HIGHER). IF WE REASONABLY SUSPECT THAT YOU ARE UNDER 18, WE MAY SUSPEND OR TERMINATE YOUR ACCOUNT AND REMOVE ANY CONTENT YOU HAVE SUBMITTED. THE SERVICES ARE NOT DIRECTED AT, OR INTENDED FOR, MINORS.
3.2 Age verification. To the extent required by applicable law — including age-related protections applicable to AI companion services in certain U.S. states — we (or our third-party age-verification providers) may ask you to complete an age verification or age-assurance process before you may access certain features or content, which may include government-issued identification checks, digital identity credentials, or facial age estimation. Verification data is processed strictly for age-verification purposes and handled in accordance with our Privacy Policy, including our commitments regarding non-retention of verification materials after the verification decision is made. If you decline to complete age verification where it is required, you may not access the applicable features or content.
3.3 Accuracy. You represent that all registration information you provide (including your age confirmation) is true, accurate and current, and you will keep it updated. Providing false age information is a material breach of these Terms.
3.4 Geographic restrictions. The Services are currently offered only in selected countries and regions as indicated in-app. Where applicable law prohibits or restricts the type of content or services offered through the Platform, we may geoblock access or restrict specific features in the affected region. You agree to comply with the laws applicable to you in your jurisdiction of residence. You must not use virtual private networks (VPNs), proxies, spoofed location data, or any other means to circumvent geographic restrictions or age-verification requirements.
4. Account Registration and Security
4.1 Registration. You must register an Account to use the Services. Accounts are personal to you: the Account remains our property, is licensed (not assigned) to you for your personal, non-commercial use, and may not be sold, transferred, lent, rented or shared. You may register directly with an email address or through supported third-party sign-in.
4.2 One account per user. Unless we expressly permit otherwise, each individual may hold only one Account. We may disable duplicate accounts.
4.3 Account security. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. We are not liable for losses arising from unauthorized use of your Account except where caused by our breach of these Terms or applicable law.
4.4 Account deletion. You may delete your Account at any time through the in-app account settings or by contacting us. Upon receiving your deletion request, we promptly revoke access to the Account and erase your personal data in accordance with applicable law and as described in the Privacy Policy. Certain data may be retained where required or permitted by law (for example, transaction records kept for tax purposes, or records necessary for fraud prevention and security). Deletion is permanent. See the Privacy Policy for details, and Section 15 for consequences of termination.
4.5 Re-registration after enforcement. If your Account was suspended or terminated for breach of these Terms, you must not create a new Account without our prior written consent. We may use device, payment and account fingerprinting to detect circumvention.
5. Nature of the Services and AI Disclosure
5.1 What the Services do. Hazymoon provides AI-driven interactive storytelling and companion experiences: you chat with Characters in text-based, novel-style conversations and can generate images within those stories. Generation consumes Virtual Currency; the cost of each generation depends on the model tier and settings you select (including memory depth). An estimated cost is displayed in-app before you initiate each chargeable request, and the actual charge is calculated when the request completes successfully. We may add, modify, suspend or discontinue features, model tiers and pricing from time to time; where a change materially and adversely affects paid features you have already purchased, we will give reasonable notice.
5.2 YOU ARE INTERACTING WITH ARTIFICIAL INTELLIGENCE. All Characters and interactions on the Platform are operated by AI Systems; no Character is a real person, and no messages you receive are sent by a human. To the extent required by applicable law — including California SB 243 (Companion Chatbots) — we disclose the AI nature of the Services within the product experience and provide periodic reminders during prolonged interactions. AI Outputs are generated algorithmically, can be inaccurate, unexpected or offensive, and do not reflect the views of Hazymoon.
5.3 Marking of AI-generated content. Synthetic content generated through the Services (including chat responses and images) is identified as AI-generated through visible labels and/or machine-readable marking, in accordance with applicable law. You must not remove, obscure, or tamper with such markings, and must not present Output as human-created or as depicting real events or real persons.
5.4 No professional advice; emotional boundaries. The Services are for entertainment only. Output does not constitute, and must not be relied on as, medical, psychological, legal, financial or other professional advice, or as a substitute for professional care. Characters may simulate emotional attachment; these are fictional dynamics generated by an AI System. If you are experiencing distress, loneliness, or mental-health difficulties, please seek support from qualified professionals or trusted people in your life.
5.5 Wellbeing features. We provide wellbeing-oriented settings, including default quiet hours during which push notifications are silenced, and configurable notification controls in account settings.
5.6 Availability. We strive for continuous availability but do not guarantee uninterrupted service. We may interrupt, restrict or terminate the Services (in whole or in part) for maintenance, security, legal compliance or business reasons, with reasonable advance notice where practicable.
6. User Content
6.1 Your Input and Output. As between you and Hazymoon, you retain ownership of your Input. To the extent Output can be owned under applicable law, and provided you comply with these Terms, Output generated from your Input is allocated to you as described in Section 7.3. You are solely responsible for your Input and for how you use Output, including ensuring you have all necessary rights to material you upload and that your use does not infringe third-party rights or violate applicable law.
6.2 License to us. You grant Hazymoon a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and process your User Content solely to operate, provide, moderate, and improve the Services (including content review under Section 12) during the term of your Account, subject to the Privacy Policy and any settings you choose. Characters you create are currently private to your Account; if we introduce public sharing of user-created Characters, it will be subject to additional terms published at that time.
6.3 Character creation. You may create Characters using the in-platform creation tools, including backstory, greeting scripts, persona settings and cover assets. You represent that your Characters and their settings are original or properly licensed, do not impersonate or misappropriate any real person (including celebrities, public figures or private individuals) without consent, and comply with the Content Restrictions in Section 6.5.
6.4 Training and improvement. We may use aggregated and de-identified usage data to operate and improve the Services. We do not use your private chat content to train AI models except (a) where you give explicit consent through a clearly separate opt-in, or (b) where necessary for safety, security and abuse-prevention purposes.
6.5 Content Restrictions. You agree that you will not create, upload, generate, request, or share any content that:
(A) involves, depicts, sexualizes, or otherwise relates to minors or persons under 18 (including any real or realistic depiction of a minor in sexual or suggestive contexts) ；
(B) depicts identifiable real persons in sexual, intimate, degrading or defamatory contexts without their verifiable consent, including non-consensual intimate imagery and so-called "deepfake" content;
(C) is unlawful, or promotes or facilitates unlawful activity, violence, terrorism, self-harm, suicide, or harassment;
(D) is hateful, or incites discrimination against protected groups;
(E) infringes any third-party intellectual property, privacy, publicity or other rights; or
(F) contains sensitive personal data of third parties (health, biometric, financial or identification data) without their consent.
We may refuse, remove, or restrict any content that violates these restrictions or applicable law, in accordance with Section 12.
7. Platform Intellectual Property
7.1 Our IP. The Services, including the Platform, software, interfaces, trademarks, logos, official Characters, and all related intellectual property rights, are and remain the exclusive property of Hazymoon and its licensors. Except for the limited license granted to you in these Terms, no right, title or interest is transferred to you.
7.2 Usage Data. We may collect and use technical and usage data (including logs, metrics, and diagnostic information) in aggregated or de-identified form to operate, maintain, and improve the Services.
7.3 Output allocation. As between you and Hazymoon, and subject to Sections 6.1–6.2 and your compliance with these Terms: users on a paid Subscription Tier own the Output they generate within the scope of their subscription; users on the Free tier may use their Output for personal, non-commercial purposes with attribution as indicated in-product. In all cases, you grant Hazymoon a limited license to use Output where necessary to operate the Services, enforce these Terms, or comply with law. You may not use Output to build, train, or benchmark competing AI products or services.
7.4 Feedback. If you provide suggestions or feedback about the Services, you assign to Hazymoon all right, title and interest in that feedback, and Hazymoon may use it without restriction or compensation.
7.5 DMCA / Copyright policy. We respect the intellectual property rights of others. if you believe that any user contribution or user-generated content infringes your copyright, trademark, goodwill, or any other intellectual property rights, you must send us a written copyright-infringement notice using the contact information provided in this Agreement. The notice must include: (i) identification of the copyrighted work claimed to be infringed; (ii) identification of the allegedly infringing material and information reasonably sufficient to locate it; (iii) your contact information; (iv) a statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; (v) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner; and (vi) your physical or electronic signature. We will respond expeditiously, including removing or disabling access to infringing material, and may terminate accounts of repeat infringers in appropriate circumstances. Counter-notices are accepted in the same manner.
7.6 Non-consensual intimate imagery (NCII). In line with the U.S. TAKE IT DOWN Act and equivalent laws elsewhere, we operate an expedited notice-and-removal process for NCII, including AI-generated intimate depictions of identifiable real persons ("deepfake" intimate imagery). Valid notices will be actioned promptly and in any event within the timeframes required by applicable law (48 hours under the TAKE IT DOWN Act), including removal of identical copies and de-indexing.
8. Virtual Currency
8.1 The currencies.
Star Gems may be purchased with real money or earned through designated in-platform activities (such as daily check-ins and tasks). Star Gems do not expire while your Account is in good standing, and are consumed to pay for AI generation and other chargeable features.
Moon Gems are granted to paying subscribers according to their Subscription Tier, may be used only within the subscription month for which they are granted, and expire at the end of that subscription month. No Moon Gems are granted on the Free tier.
Consumption order: Moon Gems are consumed before Star Gems.
8.2 Nature of Virtual Currency. Virtual Currency and Virtual Items are a limited, revocable, non-exclusive license to use functionality within the Services. They are not electronic money, deposits, securities, payment instruments or financial instruments of any kind, do not constitute property, do not accrue interest, have no monetary value, and — except for any rights under mandatory consumer law — may not be transferred, sold, gifted, exchanged or redeemed outside the Platform. Prices of Virtual Currency packages are displayed in-app and may be adjusted with notice.
8.3 Billing mechanics. An estimated cost is displayed in-app before each chargeable request. Virtual Currency is deducted only when a generation request completes successfully and the result is delivered. Failed, interrupted or cancelled requests are not charged. A request to regenerate an existing response is treated as a new generation and is charged accordingly; the original response is not refunded. Exact billing points and error handling are as displayed in-product.
8.4 No refund of Virtual Currency. Except where required by applicable law or at our sole discretion, all purchases of Virtual Currency and other Virtual Items are final and non-refundable, including where an Account is suspended or terminated for breach of these Terms (in which case unspent Virtual Currency is forfeited).
8.5 Anti-fraud. Virtual Currency balances may be frozen, adjusted or clawed back where they were obtained through fraud, abuse, payment chargebacks, exploitation of reward or promotional mechanisms, or violation of these Terms.
9. Subscriptions and Auto-Renewal
9.1 Subscription Tiers. The Services offer a Free tier and paid Subscription Tiers (currently named Starter, Standard and Premium), each providing different entitlements (such as monthly Moon Gem allowances, character slot limits, pinned-memory capacity, priority image generation, watermark-free downloads and chat export). The entitlements and prices of each tier are displayed in-app at checkout and may vary by region. Subscriptions are purchased through the Apple App Store or Google Play, as applicable, and are subject to the applicable store's subscription terms.
9.2 Auto-renewal. Paid subscriptions automatically renew at the end of each billing period unless cancelled before the end of the current period. Your payment method will be charged the then-applicable price for the renewal period, plus applicable taxes.
9.3 Cancellation. You may cancel at any time through the subscription management settings of the app store through which you subscribed. Cancellation takes effect at the end of the current billing period; subscription benefits (including any Moon Gems already granted for that period, treated per Section 8.1) remain available until then.
9.4 Auto-renewal disclosures. Where required by applicable law governing automatic renewals and negative option plans (including, where applicable, the U.S. federal Restore Online Shoppers' Confidence Act, California Business and Professions Code §§ 17600–17606, and comparable laws): (a) we clearly and conspicuously disclose the material terms of the subscription offer before you complete the purchase; (b) we obtain your affirmative consent before charging your payment method; (c) we provide an easy, cost-free mechanism to cancel, in the same medium through which you subscribed; (d) we send a renewal reminder notice within the timeframe required by applicable law before each renewal charge for subscriptions of the relevant duration, including any required annual reminder for longer terms; and (e) we provide refunds for unauthorized charges as required by applicable law.
9.5 Refunds. Except where otherwise required by applicable law, refunds are limited to: (a) duplicate or erroneous charges; (b) cases where we discontinue a paid feature you have already purchased and cannot provide a substantially equivalent replacement; and (c) goodwill refunds at our discretion. Refund requests may be processed net of transaction fees and proportionate to Virtual Currency already consumed, according to the rules published on the refund page.
9.6 Price changes. We may change subscription prices and Virtual Currency pricing from time to time. Price increases for renewing subscriptions take effect no earlier than the renewal period following at least fifteen (15) days' prior notice (or a longer period where required by applicable law), and you may cancel before the new price applies.
10. User-Created Characters
10.1 Characters you create using the in-platform creation tools are private to your Account and are for your personal, non-commercial use only.
11. Acceptable Use and Prohibited Conduct
11.1 Limited license. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use.
11.2 Prohibited conduct. You agree that you will not, and will not assist, permit or encourage others to:
(i) use the Services if you are under 18, or misrepresent your age or identity, or circumvent any age-verification or geographic restriction (including by VPN or proxy);
(ii) create, upload, request, generate or share content that violates the Content Restrictions in Section 6.5;
(iii) impersonate any real person (living or deceased), or misrepresent your affiliation with any person or entity;
(iv) use the Services to develop, train, benchmark, or improve any competing AI product or service, or to extract model parameters or weights;
(v) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying technology of the Services, except to the extent permitted by mandatory law;
(vi) use automated means (bots, scrapers, crawlers) to access, collect, or copy content from the Services without our prior written consent;
(vii) interfere with or disrupt the Services, or circumvent any technical measures, rate limits, or usage restrictions we implement;
(viii) resell, sublicense, share, or commercially exploit access to the Services or any Output beyond what these Terms expressly permit;
(ix) upload or distribute viruses, malware, or any code intended to interrupt, destroy, or limit the functionality of the Services;
(x) infringe the intellectual property, privacy, publicity, or other rights of any third party;
(xi) collect or process personal data of other users without their consent and a lawful basis;
(xii) submit anyone's sensitive personal information (including health, biometric, financial, or identification data) without that person's consent;
(xiii) engage in fraud, including fraudulent purchases, chargeback abuse, referral-code abuse, or manipulation of any reward or promotional mechanism;
(xiv) violate any applicable law, regulation, or third-party contractual obligation in connection with your use of the Services;
(xv) harass, abuse, threaten, or defame other users or Hazymoon personnel; or
(xvi) remove or tamper with AI-content markings, or present Output as human-created or as depicting real events or real persons.
11.3 Enforcement. We may investigate violations and take action as described in Sections 12 and 15, up to and including content removal, feature restriction, Account suspension or termination, forfeiture of Virtual Currency, and referral to law enforcement.
12. Content Moderation, Reporting and Enforcement
12.1 Moderation. We apply automated content moderation to help keep the Platform safe: character creation content (including text and images) is screened before it is saved, and chat inputs and outputs are screened in real time. Content on the Platform is intended for adults and is limited to non-explicit material; explicit adult content is blocked. We may engage third-party content moderation services. We may refuse, restrict or remove any content that violates these Terms or applicable law.
12.2 Reporting tools. In-app reporting is available at the message and Character level. You may also block Characters. Reports can also be submitted to Hazymoon.official@outlook.com.
12.3 Consequences. Depending on severity, violations may result in content removal, Character takedown, warning, temporary suspension, permanent ban, forfeiture of Virtual Currency, and — for content involving minors or other serious illegality — reporting to competent authorities.
12.4 Statement of reasons and appeal. Where we restrict or remove your content or restrict your Account, we will provide a statement of reasons (except where prohibited by law or where necessary for safety or legal-compliance reasons) and a meaningful opportunity to appeal through the in-app appeal process or by contacting Hazymoon.official@outlook.com.
13. Disclaimers and Limitation of Liability
13.1 DISCLAIMERS. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, HAZYMOON DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE; OR THAT AI INTERACTIONS WILL MEET YOUR EXPECTATIONS. OUTPUT IS GENERATED BY AI SYSTEMS AND MAY BE INACCURATE OR INAPPROPRIATE; YOU RELY ON OUTPUT SOLELY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS IN THIS SECTION 13.1, SO THEY MAY NOT APPLY TO YOU IN WHOLE OR IN PART.
13.2 LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAZYMOON AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100.00). THE LIMITATIONS IN THIS SECTION 13.2 DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.
13.3 Mandatory rights. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including any mandatory consumer rights of your jurisdiction of residence (such as liability for fraud, willful misconduct, or death or personal injury caused by negligence). Where such mandatory rights apply, they prevail over the disclaimers and limitations in this Section 13.
14. Indemnification
14.1 You agree to indemnify, defend and hold harmless Hazymoon and its affiliates and their respective officers, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising out of or relating to: (i) your breach of these Terms; (ii) your User Content (including your Input, Output and any Character you create); (iii) your violation of any third-party right, including intellectual property, privacy or publicity rights; (iv) your violation of applicable law; or (v) your use of Output.
14.2 The indemnity in Section 14.1 applies only to the extent permitted by the mandatory law of your jurisdiction of residence, and nothing in this Section limits any rights you may have under such law.
15. Term and Termination
15.1 Term. These Terms commence when you accept them (by registering or first using the Services) and continue until terminated as described below.
15.2 Termination by you. You may terminate these Terms at any time by deleting your Account (Section 4.4) and ceasing to use the Services. Paid subscription benefits continue until the end of the paid period.
15.3 Termination by us. We may suspend or terminate your Account or these Terms: (a) for material breach (including any breach of Sections 3, 6.5 or 11), with notice unless immediate action is required for safety, legal compliance, or to prevent harm; (b) where required by law or lawful order; or (c) where we discontinue the Services in your region, with reasonable notice. Where reasonably practicable, we will give you an opportunity to cure a remediable breach before termination.
15.4 Effects. Upon termination: your license to use the Services ends; unspent Virtual Currency is forfeited except where otherwise required by applicable law; and your personal data is handled per Section 4.4 and the Privacy Policy. Sections that by their nature should survive (including Sections 7, 8.2, 13, 14, 15.4, 16, and 17) survive termination.
16. Dispute Resolution and Governing Law
16.1 Governing law and mandatory arbitration.
(a) Governing law. These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to conflict-of-laws principles, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection laws of your jurisdiction of residence remain applicable to you.
(b) Informal resolution. Before initiating arbitration or litigation, the disputing party must send the other a written notice of dispute describing the issue and proposed resolution, and the parties will attempt in good faith to resolve it informally for at least thirty (30) days. This is a condition precedent to arbitration.
(c) MANDATORY ARBITRATION. ANY DISPUTE NOT RESOLVED INFORMALLY WILL BE RESOLVED BY FINAL AND BINDING ARBITRATION UNDER THE FEDERAL ARBITRATION ACT (9 U.S.C. §§ 1–16), INCLUDING WHERE APPLICABLE THE CONVENTION ON THE RECOGNITION AND ENFORCEMENT OF FOREIGN ARBITRAL AWARDS, ADMINISTERED BY JAMS UNDER ITS THEN-CURRENT STREAMLINED ARBITRATION RULES, BEFORE A SINGLE ARBITRATOR. THE ARBITRATION WILL BE CONDUCTED IN ENGLISH BY VIDEOCONFERENCE UNLESS OTHERWISE AGREED, OR, IF YOU SO CHOOSE, IN PERSON AT A LOCATION DETERMINED UNDER THE JAMS RULES. THE ARBITRATOR MAY AWARD THE SAME INDIVIDUAL RELIEF A COURT COULD, INCLUDING DECLARATORY OR INJUNCTIVE RELIEF, BUT ONLY TO THE EXTENT REQUIRED FOR INDIVIDUAL RELIEF.
(d) CLASS ACTION WAIVER. YOU AND HAZYMOON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. CLASS ARBITRATION, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED.
(e) Exceptions. Either party may bring an individual action in small-claims court if the claim qualifies; and either party may seek injunctive or other equitable relief in court to protect its intellectual property rights.
(f) Opt-out. You may opt out of arbitration by emailing Hazymoon.official@outlook.com within thirty (30) days of first accepting these Terms, stating your full name, Account email, and a clear statement that you wish to opt out of arbitration.
(h) If any part of this Section 16.1 is found unenforceable, the remainder continues in effect; if the class-action waiver is found unenforceable as to a particular claim, that claim must proceed in court and the arbitration of remaining claims continues.
17. Notices
17.1 Notices to you. We may give notice electronically: by posting in the Services, by in-app message, or by email to the address associated with your Account. Notices take effect when sent or posted, unless a later effective date is stated. Keep your contact details updated.
17.2 Notices to us. Legal notices should be sent to Hazymoon.official@outlook.com (email) or to the registered address in Section 1.1, marked for the attention of the Legal Department. Notices under Section 7.5 (DMCA) and 7.6 (NCII) must go to the designated channels stated there.
18. Changes to These Terms
18.1 We may update these Terms from time to time. For non-material changes, updates take effect upon posting. For material changes — especially those affecting fees, subscriptions, liability, or dispute resolution — we will provide at least fourteen (14) days' advance notice (or thirty (30) days where the change materially affects your Account or where required by applicable law) through in-app notice or email, stating what is changing and when.
18.2 Your continued use of the Services after the effective date of updated Terms constitutes acceptance. If you do not agree with a material change, you may stop using the Services and delete your Account before the change takes effect; pre-paid subscription benefits continue under the prior terms until the end of the paid period. Nothing in this Section permits us to retroactively change the terms of services you have already paid for and consumed.
19. Miscellaneous
19.1 Severability. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions continue in full force.
19.2 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms or our rights and obligations under them (including in connection with a merger, acquisition, or asset sale) with notice where required by law.
19.3 Entire agreement. These Terms (including the Privacy Policy and any additional terms incorporated by reference) constitute the entire agreement between you and Hazymoon regarding the Services, superseding prior agreements on the same subject.
19.4 No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
19.5 Third-party beneficiaries. There are no third-party beneficiaries to these Terms.
20. Contact Us
If you have any questions or concerns, please contact us via Hazymoon.official@outlook.com (email).
QUYUE TECHNOLOGY PTE. LTD. (operating entity)
3 Fraser Street, #04-23A Duo Tower, Singapore 189352 (registered address)
(End of draft v0.3 — architecture and operational mechanics aligned with the group Terms of Service)